We Are The Leading IT Support Company for Dubai & Abu Dhabi SMB’s
A Reliable Managed IT Services partner for all types of IT support
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DUBAI’S LEADING IT SUPPORT COMPANY
With more than a decade of experience providing IT solutions for clients of all sizes, Gronteq is a well-established and highly accredited managed IT service provider that businesses in the UAE know and trust.
Gronteq has the technical knowledge and industry experience to provide the best IT services to any type of business, no matter how complex your IT support requirements are.
Furthermore, we provide a single dedicated service partner for all your IT project and IT support needs. From data centre’s to desktop devices and everything in between, we cover it all.
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OUR SERVICES
IT Helpdesk
We have designed our IT support packages to deliver excellent service quality with affordable prices while being flexible enough to meet the needs of all types of businesses. Our IT helpdesk services offer the best IT support and services in Dubai and across the UAE.
Network Support
Grönteq has extensive experience in IT network installation and upgrades and can provide a full design and installation service for all types of network equipment. From installation of network equipment for a new office to upgrade of the voice and data network for a multi-site business we can take care of it all.
IT Server Support
Grönteq specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk.
IT Consulting
We are there for when your company needs IT consulting services or project management to implement technology changes. Grönteq offers consultancy, design and implementation services for all types of technology projects.
WHY US?
PERSONAL SERVICE
Our team of highly skilled and friendly IT professionals are contactable directly – no call centers involved or logging calls with a non technical service desk. This allows us to provide assistance straight away in an efficient manner.
PROACTIVE APPROACH
All our managed IT services customers benefit from 24/7/365 systems monitoring, serving as an early warning system for any developing IT issues. We are also proactively monitoring for security issues helping to keep you safe from online threats.
PROFESSIONAL EXPERTISE
With Gronteq, you have access to a wide range of technical skills and advice on tap when you need it. This not only allows us to address IT issues quickly but allows your business to take advantage of the latest technologies utilizing our experience.
COST SAVINGS
Our affordable range of IT services not only reduce your IT costs, but a well maintained, secure and reliable IT infrastructure boosts your company and employee productivity, further enhancing your businesses performance.
IT SUPPORT PLANS
Choose the right IT Support plan that works for you.
We have standard plans so you can quickly get going with the best IT support, we can also customize the support plan to suit your unique requirements.
Essential IT Support
The Essential Support Plan is suitable for start-up businesses who just need basic desktop support.
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- Unlimited Remote Support
- 2 Hour Helpdesk Response
- 6 Hour Target Resolution time
- Next Business Day Onsite Response
- 10 % Project Service Fees Discount
Enhanced IT Support
The Enhanced Plan is suitable for SMB’s that rely on IT as a critical part of the business.
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- Unlimited Remote Support
- Unlimited Onsite Support
- 1 Hour Helpdesk Response
- 4 Hour Target Resolution time
- Same Business Day Onsite Response
- Dedicated Technical Team
- Dedicated Account Manager
- 24/7 Systems Monitoring
- 15% Project Service Fees Discount
- Backup Management
Premium IT Support
The Premium Plan is for growing organisations that need a complete IT department as a service.
- Call 04 368 4055 Now
- 24x7x365 All Hours Support
- Unlimited Remote Support
- Unlimited Onsite Support
- 30 Min Helpdesk Response
- 2 Hour Target Resolution time
- Same Business Day Onsite Response
- Dedicated Technical Team
- Dedicated Account Manager
- 24/7 Systems Monitoring
- 25% Project Service Fees Discount
- Backup & DR Management
- Patch Management
- Monthly IT Reports
- Yearly IT Audit
- IT Inventory & Documentation Set
- Licensing & Warranty Management
Custom IT Support
The Custom Plan is there for when there is a unique requirement that goes beyond standard plans.
- Call 04 368 4055 Now
- 24x7x365 All Hours Support
- Unlimited Remote Support
- Unlimited Onsite Support
- Customised Helpdesk Response
- Customised Target Resolution time
- Customised Onsite Response Time
- Customised Technical Team
- Dedicated Account Manager
- 24/7 Systems Monitoring
- 25% Project Service Fees Discount
- Backup & DR Management
- Patch Management
- Monthly IT Reports
- Yearly IT Audit
- IT Inventory & Documentation Set
- Licensing & Warranty management
Book Your 15-minutes free video consultation and quickly find out what great IT Support could do for your business.
GET THE BEST IT SUPPORT AMC IN DUBAI
The quality of IT support provided by your service provider could determine how much benefit your company gets from its investment in technology.
Some benefits of choosing the right IT Services partner and IT Support Package are:
Proactive maintenance and monitoring – problems in your IT infrastructure can be solved before you even notice them.
Scale to your business needs – choose a package based on your business needs, which can also be flexible to accommodate changes within your business strategy.
Regular review meetings – regular meetings to review your IT business strategy and see where improvements can be made to save costs and reduce risks.
Stop worrying about IT problems. Let us provide the support
you deserve so you can focus on your business.
Our Clients
Driving technology for leading brands
