IT Support Services

IT Helpdesk & IT Support Services for SMB's

GrönteQ gives you a single dedicated partner for all your IT helpdesk and IT support needs. We have designed our support packages to deliver excellent service quality with affordable prices while being flexible enough to meet the needs of all types of businesses. Our IT helpdesk services offer the best IT support in Dubai and across the UAE.

GrönteQ offers very flexible and cost effective IT support packages for companies looking to simplify the way their staff receive IT support. You can choose any of our standard packages or we can tailor make a service package just for you.

We offer a number of different models and are sure to have one that suits your business
For further see below tabs
The complete support package is a full service flat fee package that is suitable for business’s that require all-inclusive high quality proactive support yet want to minimise expenditure and avoid variable monthly costs.

This package provides all the key IT services a business needs, is entirely flexible and designed to grow with your business.

Features Include
  • All inclusive support
  • Remote and on site IT support
  • Maintenance and support of all desktop IT equipment
  • Backup of important user data from PC’s and laptops
  • Highly experienced and dedicated team
  • Support request by phone and e-mail
  • Latest support tools used to reduce the time it takes to fix a problem
  • Support for Apple hardware and operating system
  • Periodic remote maintenance on PC’s (antivirus, service pack, health check, etc.)
Call us on
+971 44 34 24 54
to learn more
about our services
The Pay As You Go package is a reactive service which is suitable for business environments that require on-demand user support. A small monthly fee gives you access to the entire range of support services while ensuring you only pay for what you use.
Features Include
  • Remote and on site IT support
  • Maintenance and support of all desktop IT equipment
  • Backup of important user data from PC’s and laptops
  • Highly experienced and dedicated team
  • Support request by phone and e-mail
  • Latest support tools used to reduce the time it takes to fix a problem
  • Support for Apple hardware and operating system
  • Periodic remote maintenance on PC’s (antivirus, service pack, health check, etc.)
Call us on
+971 44 34 24 54
to learn more
about our services
Although clients may have a requirement for comprehensive IT Support and advice, specific needs may vary greatly depending on the applications used, number of offices, mobility of the workforce, specific security requirements along with many other elements.

GrönteQ recognise these factors and would be happy to meet you to understand your needs, analyse your requirement and put together the right package for your busines.

Many of our clients opt for a Tailor Made Support Package that fits their business needs more precisely.
We are able to provide you with both pay-as-you-go and fixed monthly fee models even with a tailor-made desktop IT support plan.

Features Include
  • All inclusive support
  • Remote and on site IT support
  • Maintenance and support of all desktop IT equipment
  • Backup of important user data from PC’s and laptops
  • Highly experienced and dedicated team
  • Support request by phone and e-mail
  • Latest support tools used to reduce the time it takes to fix a problem
  • Support for Apple hardware and operating system
  • Periodic remote maintenance on PC’s (antivirus, service pack, health check, etc.)
Call us on
+971 44 34 24 54
to learn more
about our services
Complete Support Pay As You Go Tailor Made
All Inclusive Support checkA crossA Optional
All Desktop Equipment Covered checkA checkA checkA
Apple Support checkA checkA checkA
Response Time 4 Hours 8 Hours As Requested
Telephone & Email Support checkA checkA checkA
On Call Engineer Optional Optional Optional
Pro-Active IT Maintenance checkA crossA Optional
Scheduled On-Site Visits Optional Optional Optional
Data Backup checkA Optional Optional
IT Health Check checkA Optional Optional
Assist with IT processes checkA Optional Optional
Disaster Recovery Strategy checkA Optional Optional
Yearly IT Strategy Review (with Management) checkA Optional Optional
IT Documentation checkA Optional Optional
Call us today on +971 44 34 24 54
to learn more about the above services
Call us on
+971 44 34 24 54
to learn more
about our services