Maximize Productivity and Uptime with the IT Support Expertise, Insights, and Technologies.

Gronteq is a reliable Managed IT Services partner for all types of IT support

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    Maintenance

    We handle all updates, antivirus, security, and monitoring for you. You’ll know your systems are healthy every single day.

    Helpdesk & Support

    Our technicians assist your users via phone, remote session, or office visits. Access quality tech support quickly.

    Consulting

    We maintain detailed documentation and analysis of your systems, and meet with you to keep you up to date.

    Customized Business IT

    We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.

    Personal User Support

    We provide on-site expert, friendly technical support to business, home and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training.

    Friendly Local Helpdesk

    Our full time help desk team is at your service when you need them most. We offer remote assistance, on-site visits, and online resources such as our advanced ticketing system and customer knowledge base.

    Managed IT Services

    Comprehensive support, monitoring, and consulting in a simplified model.

    Server and Network Support

    We set up, manage and monitor your core IT infrastructure to keep your business running without interruption

    Desktop and User Support

    An efficient, friendly helpdesk to support your users and maintain operations

    Security and Virus Protection

     

    Keep your workstations, servers, and company data safe with enterprise-grade security and virus protection

    Backup & Disaster Recovery

     

    Protect your business from catastrophic data and productivity loss with simple, powerful, automatic backups

    Email & Cloud Services

     

    Put your company email, documents, calendars, and contacts in a secure cloud

    Are you ready for a better, more productive business?

    Maximize your productivity with our IT support and services

    With more employees now working from home, we are standing by to help you provide uninterrupted system productivity and a seamless end-user experience. Whether you need a little IT support or a lot. Support Technologies Services extend your IT team, enabling you to address issues before they impact your business. A strong foundation of artificial intelligence (AI), machine learning and data analytics will change the way you look at saving time and increasing availability.

    What We Do

    How We Do IT

    • Support Services are built on a foundation of leader artificial intelligence (AI), machine learning and data analytics.
    • Extend and enable your IT team, addressing issues before an impact to your business.
    • Take the “break” out of “break-fix.”
    • Anticipate, getting ahead of disruptions by making data-driven decisions.
    • Provide IT support from a remote location including optimizations and updates to BIOS, drivers, and firmware.
    • Perform, delivering a hassle-free experience with AI-driven proactive and predictive support.

    Our Services

    IT Helpdesk

    We have designed our IT support packages to deliver excellent service quality with affordable prices while being flexible enough to meet the needs of all types of businesses. Our IT helpdesk services offer the best IT support and services in Dubai and across the UAE.

    Network Support

    Grönteq has extensive experience in IT network installation and upgrades and can provide a full design and installation service for all types of network equipment. From installation of network equipment for a new office to upgrade of the voice and data network for a multinational business we can take care of it all.

    IT Server Support

    Grönteq specializes in remote and on-site server management and remediation services. Our knowledgeable and experienced technicians monitor and manage your servers, ensuring that they run efficiently and aren’t exposed to threats that could put your organization at risk.

    IT Consulting

    We are there for when your company needs IT consulting services or project management to implement technology changes. Grönteq offers design and implementation services for all types of technology projects.

    Are you ready for a better, more productive business?

    Why Us?

    PERSONAL SERVICE

    Our team of highly skilled and friendly IT professionals are contactable directly – no call centers involved or logging calls with a service desk. This allows us to provide assistance straight away in an efficient manner.

    PROACTIVE APPROACH

    All our managed IT services customers benefit from 24/7/365 systems monitoring, serving as an early warning system for any developing IT issues. We are also proactively monitoring for security issues helping to keep you safe from online threats.

    PROFESSIONAL EXPERTISE

    With Gronteq, you have access to a wide range of technical skills and advice on tap when you need it. This not only allows us to address IT issues quickly but allows your business to take advantage of the latest technologies utilizing our experience.

    COST SAVINGS

    Our affordable range of IT services not only reduce your IT costs, but a well maintained, secure and reliable IT infrastructure boosts your company and employee productivity, further enhancing your businesses performance.

    Pick what suits you best

    IT Support Plans

    Choose the right IT Support plan that works for you. We have standard plans so you can quickly get going with the best IT support, we can also customize the support plan to suit your unique requirements.

    Essential IT Support

    The Essential Support Plan is suitable for start-up businesses who just need basic desktop support.

    FREE IT AUDIT SIGN UP TODAY
    • +442071935900 for details
    • Unlimited Remote Support
    • 2 Hour Helpdesk Response
    • 6 Hour Target Resolution time
    • Next Business Day Onsite Response
    • 10 % Project Service Fees Discount

    Enhanced IT Support

    The Enhanced Plan is suitable for SMB’s that rely on IT as a critical part of the business.

    1 MONTH FREE + FREE IT AUDIT
    • +442071935900 for details
    • Unlimited Remote Support
    • Unlimited Onsite Support
    • 1 Hour Helpdesk Response
    • 4 Hour Target Resolution time
    • Same Business Day Onsite Response
    • Dedicated Technical Team
    • Dedicated Account Manager
    • 24/7 Systems Monitoring
    • 15% Project Service Fees Discount
    • Backup Management

    Premium IT Support

    The Premium Plan is for growing organisations that need a complete IT department as a service.

    2 MONTH FREE + FREE IT AUDIT
    • +442071935900 for details
    • 24x7x365 All Hours Support
    • Unlimited Remote Support
    • Unlimited Onsite Support
    • 30 Min Helpdesk Response
    • 2 Hour Target Resolution time
    • Same Business Day Onsite Response
    • Dedicated Technical Team
    • Dedicated Account Manager
    • 24/7 Systems Monitoring
    • 25% Project Service Fees Discount
    • Backup & DR Management
    • Patch Management
    • Monthly IT Reports
    • Yearly IT Audit
    • IT Inventory & Documentation Set
    • Licensing & Warranty Management

    Custom IT Support

    The Custom Plan is there for when there is a unique requirement that goes beyond standard plans.

    3 MONTH FREE + ASK FOR DETAILS
    • +442071935900 for details
    • 24x7x365 All Hours Support
    • Unlimited Remote Support
    • Unlimited Onsite Support
    • Customised Helpdesk Response
    • Customised Target Resolution time
    • Customised Onsite Response Time
    • Customised Technical Team
    • Dedicated Account Manager
    • 24/7 Systems Monitoring
    • 25% Project Service Fees Discount
    • Backup & DR Management
    • Patch Management
    • Monthly IT Reports
    • Yearly IT Audit
    • IT Inventory & Documentation Set
    • Licensing & Warranty management
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    Get The Best IT Support in UK

    The level of IT support provided by your service provider could determine how much benefit your company gets from its investment in technology.

    Some benefits of choosing the right IT Services partner and IT Support Package are:

    Proactive maintenance and monitoring – problems in your IT infrastructure can be solved before you even notice them.

    Scale to your business needs – choose a package based on your business needs, which can also be flexible to accommodate changes within your business strategy.

    Regular review meetings – regular meetings to review your IT business strategy and see where improvements can be made to save costs and reduce risks.

    it support services Dubai

    Stop worrying about IT problems. Focus on your business.
    Let us provide the support you deserve.

    Our Clients

    Driving technology for leading brands
    Subway
    OSN
    CIPS
    Software development company Dubai
    UAE Top software development company
    UAE Top software development company
    best software development company in dubai
    enterprise software development