IT Support Helpdesk Excellence and Efficiency
We have designed our IT support packages to deliver excellent service quality at affordable prices.
While being flexible enough to meet the needs of all types of businesses. Our IT helpdesk services offer the best IT support in Dubai and IT services across the UAE.
IT Support and Services: Flexible & Cost Effective
Grönteq offers a range of IT support packages for companies looking to simplify the way their staff receive IT support. You can choose any of our standard packages or we can tailor-make a service package just for you.
Grönteq offers a range of IT support packages designed to simplify how companies deliver IT assistance to their staff. Whether you opt for one of our standard packages or prefer a custom-tailored solution, we ensure that your IT support is efficient and hassle-free.
Choose Grönteq for flexible, reliable, and comprehensive IT support that meets your specific needs.
Enquire about an IT Audit
What we cover in your audit?
Security
Hardware
Infrastructure
Software
Empower Your Business with Comprehensive IT Support
Grönteq has extensive experience in network installation and upgrades, providing a full design and installation service for all types of network equipment.
Network Installation Services
Our expert team provides comprehensive new network installations, ensuring your business has a robust, efficient, and secure network infrastructure tailored by professionals.
Upgradation of networks
We specialize in upgrading all types of networks to enhance performance, security, and reliability. Our services ensure your network infrastructure is up-to-date with the latest technology.
Wireless Networking Solutions
Our wireless networking solutions offer seamless connectivity and mobility for your business. We design, implement, and maintain robust wireless networks that ensure high performance.
Wide Area Network Systems
We provide comprehensive solutions for local, wide area, and campus network systems. Our expertise ensures reliable and scalable network infrastructures tailored.
Multiple Support Options
The full support package provides end-to-end IT services with a flat fee that is suitable for businesses requiring all-inclusive high-quality proactive support while minimizing expenditure and avoiding variable monthly costs.
Grönteq IT Support Benefits
Grönteq IT Support Benefits: Expert technical assistance ensuring seamless business operations and minimizing downtime.
- All-inclusive support
- Free network and security audit
- Remote and on-site IT support
Comprehensive Maintenance and Support
- Support of all desktops and servers
- Support of telephone system
- Support of all network devices
Extensive IT Support Services
Extensive IT Support Services: Offering a wide range of IT solutions, from troubleshooting.
- Support of CCTV System
- Experienced and dedicated team
- Support request by phone
- Response times
IT SUPPORT PLANS
IT Support Plane
We have crafted the best IT Support Packages for your business. We can also customize the support plan to suit your unique requirements.
Essential IT Support
- Call 04 368 4055 Now
- Unlimited Remote Support
- 2 Hour Helpdesk Response
- 6 Hour Target Resolution time
- Next Business Day Onsite Response
- 10 % Project Service Fees Discount
- 1 hour Target Resolution
- 1 month free
- Backup Management
Enhanced IT Support
- Call 04 368 4055 Now
- 1 Month Free
- Unlimited Remote Support
- Unlimited Onsite Support
- 1 Hour Helpdesk Response
- 4 Hour Target Resolution time
- Dedicated Technical Team
- 24/7 Systems Monitoring
- 15% Project Service Fees Discount
- Backup Management
Premium IT Support
- Call 04 368 4055 Now
- 2 Month Free
- 24/7 Remote Support
- 30 Min Helpdesk Response
- 2 Hour Target Resolution time
- Dedicated Technical Team
- 25% Project Service Fees Discount
- Monthly IT Reports
- IT Inventory & Documentation Set
- Licensing & Warranty Management
Custom IT Support
- Call 04 368 4055 Now
- 3 Month Free
- 24x7x365 All Hours Support
- Unlimited Remote Support
- Unlimited Onsite Support
- Customised Target Resolution time
- Customised Onsite Response Time
- Dedicated Technical Team
- 24/7 Systems Monitoring
- Licensing & Warranty Management
Frequently Asked Questions (FAQs)
We offer a variety of IT support packages including Full Support, Tailor Made, and Bundle packages to suit different business needs.
Yes, we can tailor-make a service package specifically for your business requirements.
Our Full Support package provides all-inclusive IT services, including remote and on-site support, network and security audits, and maintenance for desktops, servers, and more.
We use the latest support tools and have committed SLAs and response times to ensure quick resolution of IT issues.
Yes, we offer support for Apple hardware and operating systems.