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IT Support Plans
Choose the right IT Support plan that works for you. We have standard plans so you can quickly get going with the best IT support, we can also customize the support plan to suit your unique requirements.
Essential IT Support
- Call 04 368 4055 Now
- Unlimited Remote Support
- 2 Hour Helpdesk Response
- 6 Hour Target Resolution time
- Next Business Day Onsite Response
- 10 % Project Service Fees Discount
Enhanced IT Support
- Call 04 368 4055 Now
- 1 Month Free
- Unlimited Remote Support
- Unlimited Onsite Support
- 1 Hour Helpdesk Response
- 4 Hour Target Resolution time
- Same Business Day Onsite Response
- Dedicated Technical Team
- Dedicated Account Manager
- 24/7 Systems Monitoring
- 15% Project Service Fees Discount
- Backup Management
Premium IT Support
- Call 04 368 4055 Now
- 2 Month Free
- Unlimited Remote Support
- Unlimited Onsite Support
- 30 Min Helpdesk Response
- 2 Hour Target Resolution time
- Same Business Day Onsite Response
- Dedicated Technical Team
- Dedicated Account Manager
- 24/7 Systems Monitoring
- 25% Project Service Fees Discount
- Backup & DR Management
- Patch Management
- Monthly IT Reports
- Yearly IT Audit
- IT Inventory & Documentation Set
- Licensing & Warranty Management
Custom IT Support
- Call 04 368 4055 Now
- 3 Month Free
- 24x7x365 All Hours Support
- Unlimited Remote Support
- Unlimited Onsite Support
- Customised Helpdesk Response
- Customised Target Resolution time
- Customised Onsite Response Time
- Dedicated Technical Team
- Dedicated Account Manager
- 24/7 Systems Monitoring
- 25% Project Service Fees Discount
- Backup & DR Management
- Patch Management
- Monthly IT Reports
- Yearly IT Audit
- IT Inventory & Documentation Set
- Licensing & Warranty Management
Pick what suits you best
IT Support Plans
Choose the right IT Support plan that works for you. We have standard plans so you can quickly get going with the best IT support, we can also customize the support plan to suit your unique requirements.
Essential IT Support
The Premium Plan is for growing organisations that need a complete IT department as a service.
- Call 04 368 4055 Now
- Unlimited Remote Support
- 2 Hour Helpdesk Response
- 6 Hour Target Resolution time
- Next Business Day Onsite Response
- 10 % Project Service Fees Discount
Enhanced IT Support
The Premium Plan is for growing organisations that need a complete IT department as a service.
- Call 04 368 4055 Now
- 1 Month Free
- Unlimited Remote Support
- Unlimited Onsite Support
- 1 Hour Helpdesk Response
- 4 Hour Target Resolution time
- Same Business Day Onsite Response
- Dedicated Technical Team
- Dedicated Account Manager
- 24/7 Systems Monitoring
- 15% Project Service Fees Discount
- Backup Management
Premium IT Support
The Premium Plan is for growing organisations that need a complete IT department as a service.
- Call 04 368 4055 Now
- 2 Months Free
- 24x7x365 All Hours Support
- Unlimited Remote Support
- Unlimited Onsite Support
- 30 Min Helpdesk Response
- 2 Hour Target Resolution time
- Same Business Day Onsite Response
- Dedicated Technical Team
- Dedicated Account Manager
- 24/7 Systems Monitoring
- 25% Project Service Fees Discount
- Backup & DR Management
- Patch Management
- Monthly IT Reports
- Yearly IT Audit
- IT Inventory & Documentation Set
- Licensing & Warranty Management
Custom IT Support
The Premium Plan is for growing organisations that need a complete IT department as a service.
- Call 04 368 4055 Now
- 3 Months Free
- 24x7x365 All Hours Support
- Unlimited Remote Support
- Unlimited Onsite Support
- Customised Helpdesk Response
- Customised Target Resolution time
- Customised Onsite Response Time
- Customised Technical Team
- Dedicated Account Manager
- 24/7 Systems Monitoring
- 25% Project Service Fees Discount
- Backup & DR Management
- Patch Management
- Monthly IT Reports
- Yearly IT Audit
- IT Inventory & Documentation Set
- Licensing & Warranty management